Application Specialist I/II

The Application Specialist I is the entry level position in this series. This classification performs a variety of technical duties in support of various computer hardware and/or software with emphasis on specialized applications that have a medium degree of complexity. These include at least one of the following: Office Automation Suites, Electronic Document Management Systems, Geographic Information Systems, Departmental/Enterprise-wide Applications such as Justice, Health and Social Services, and Help Desks. Assignments require knowledge of specialized applications typically running on the desktop. Duties in this classification require a broad range of skills spanning both hardware and software, but with the greater emphasis on applications. This classification requires experience in supporting specialized applications, technical knowledge, and initiative in making decisions within established guidelines. The Application Specialist I is distinguished from the II level classification by the scope of responsibility, level of independence exercised, amount of staff oversight and support required, lower degrees of complexity and fewer applications supported. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned.

The Application Specialist II is the mid-level position in this series. This classification performs a variety of technical duties in support of computer hardware and/or software with emphasis on various specialized applications that have a medium to high degree of complexity. These include at least one of the following: ORACLE or SQL Databases, Office Automation Suites, Internet/Intranet Applications, Electronic Document Management Systems, Rapid Application Development Applications, Departmental/Enterprise-wide Applications such as Justice, Health and Social Services, PeopleSoft, Geographic Information Systems, and Help Desks. Assignments require knowledge of specialized applications typically running on the server or the desktop and familiarity with the infrastructure necessary to support them. Duties in this classification require a broad range of skills spanning both software and hardware, but with the greater emphasis on applications. This classification requires experience in supporting specialized applications in government or corporate environments as well as technical judgment and initiative in making decisions in accordance with established guidelines. Generally, duties assigned at the Application Specialist II level are performed with less of a need for instruction, support and supervision than at the lower-level Application Specialist I classification. The variety and complexity of applications worked with is greater at the Application Specialist II level of the series than at the Application Specialist I level. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned.

To learn more about the Community Services Agency, click here .

Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes.

Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months. The probationary period does not apply to unclassified positions.

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.

Typical Tasks

• Develop a strong working knowledge of applications used at the department level;
• Provide technical support to end-user staff, including help desk activities and end-user training;
• Assist with application deployments;
• Participate in application installation, configuration, upgrades and maintenance;
• Participate in desktop hardware installation, configuration and maintenance; and
• Prepare handbooks, manuals and other training related materials.

• Develop a strong working knowledge of applications used at the department level;
• Provide technical support to end-user staff, including help desk activities and end-user training;
• Assist with application development;
• Assist with application analysis, programming and maintenance at the workgroup or department level;
• Assist in developing functional specifications used to procure or develop and program specialized applications;
• Participate in application installation, configuration, upgrades and maintenance;
• Participate in desktop hardware installation, configuration, and maintenance;
• Provide backup support for network administration, configuration and maintenance;
• Stay current on emerging application software technologies, as appropriate for the application(s) supported; and
• Prepare handbooks, manuals, and other training related materials.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

• Assist with application deployment (installation, configuration, testing and cut-over), support and maintenance;
• Transfer knowledge to end-users;
• Assist in developing effective presentations;
• Possess a sound working knowledge of emerging technologies/applications noted above;
• Demonstrate, develop, and support a strong commitment to customer service;
• Communicate clearly and concisely, both orally and in writing; and
• Carry out physical bending, stooping, and stretching in order to move, unpack, or install systems including lifting boxes or equipment weighing approximately 20-30 pounds.

• Desktop applications; and
• Develop end-user documentation and training materials.

• Assist in application development and programming;
• Assist with application deployment (installation, configuration, testing and transition), support and maintenance;
• Develop and maintain departmental reports, forms, and letters;
• Transfer knowledge to end-users;
• Assist in developing effective presentations;
• Possess a sound working knowledge of emerging technologies and applications noted above;
• Demonstrate, develop, and support a strong commitment to customer service; and
• Communicate clearly and concisely, both orally and in writing.

• Microsoft Windows;
• Microsoft Office 365 Suite;
• Programming Languages;
• Relational Databases;
• Desktop publishing; and
• Developing end-user documentation and training materials.

APPLICATION SPECIALIST I
Pattern I

• One (1) year or more of full-time experience in supporting hardware and /or software in specialized computer applications.

• Six (6) months of full-time experience in supporting hardware and/or software in specialized computer applications; AND
• 15 units of relevant computer college coursework, or equivalent professionally recognized systems engineering certification.

• A Bachelor's degree in a computer related field.

• Equivalent to two (2) years of full-time increasingly responsible experience in supporting hardware and/or software in specialized computer applications.

Note: No less than 30 units of relevant computer college coursework or equivalent professionally recognized systems engineering certification may be substituted for one (1) year of the required experience.

• Two (2) years of relevant experience performing duties comparable to an Application Specialist I.

Proof of Education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 558-1200 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.

Application Specialist I is a Veterans' Preference Program eligible job classification. For more information please click here .

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months.

Written Examination: TENTATIVE WEEK OF JULY 4, 2022
Oral Examination: TENTATIVE WEEK OF JULY 18, 2022

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.

GENERAL INFORMATION
Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation.

Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.

Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org

Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.

Address 1010 10th Street, Ste 1400

Modesto, California, 95354